Frequently Asked Questions

Here you will find some answers for Frequently Asked Questions will may help you understand the site better.

GENERAL
  • What is this site?

    This website works like an auto faucet, it allows you to automatically claim multiple currencies at once on the same page without doing anything! This helps you earn your favorite currencies and level up at the same time!

  • How do i start using this site?

    After a simple registration which asks for email confirmation you can start using Fire Faucet.
    You should start with adding your coin addresses on the Wallet Addresses page. After that you should check the Settings page to fine tune your settings. Now you are ready to actually claim. Go to the Dashboard page, check the different coins you want to claim and click Start Auto Faucet!

  • Where do I get paid?

    We currently support withdrawals to your own personal wallet or FaucetPay microwallet. The choice is yours!

  • What and when is Happy Hour?

    During Happy Hour you get an extra 50% on every Auto Claim you make. Happy Hours are at 02.00 and 14.00 UTC every weekend on Saturday and Sunday.

  • How can I earn faster?

    Everyones earnings here is unique. Everyone has access to shortlinks, the daily reward, the 30 minute on-site faucet, PTC ads (when available), & the daily tasks (which reset everyday). Offerwalls are all third party, and out of Fire Faucet"s control. With that established, most offerwalls are very specific as to which regions they are available to. It"s best to look through them all and see which, if any, not only work, but work best for you!

  • 1x? 4x? Which is better?

    They are the same. 1x is the normal, default setting. 2x will return double the amount of coin you claim, while also using double the ACP it would normally cost. Same goes for 3x (triple) & 4x (quadruple). It just depends how fast you"d want to burn through the ACP you have.

  • Which is better? Convert or Autofaucet?

    There is no official correct answer. This comes down to a matter of personal preference and/or opinion. Convert is instant, although has a minimum of 1000 ACP, & a 5% fee (automatically factored in). While autofaucet is the opposite. No minimum, no fee, AND gives activity points too!

  • Is it ok to use a VPN/proxy?

    NO. This is a direct violation of Terms of Service (ToS), and your account will be banned! This also violates various offerwall's terms, for which they too will block you.

AUTO CLAIMS
  • What are auto claims?

    Auto Claim Points (ACP) are needed to be able to Auto Claim crypto coins. Depending on your settings one or more ACP will be deducted per coin and per claim cycle.

  • How can get free Auto Claims?

    There are multiple ways to earn free Auto Claim Points. Doing Short links and Offerwalls, watching PTC ads, and collecting every 30 minutes from the ACP Faucet will all give you ACP. You can find all these options on the Dashboard page.

  • Can I earn claims while the Auto Faucet is running?

    Yes, Of course you can! While the Auto Faucet is running, you can do the task to earn auto claims which will increase the timer your Auto Faucet runs.

  • How are my claim rates determined?

    Your claim rate depends on the boost you have selected on the Settings page. You can see the claim rates at the bottom of the Dashboard page. Your current level also affects the claim rates. The higher the level, the higher your earnings will be!

  • Can I use multiple tabs or windows or devices to Auto Claim?

    ​No, only the last opened Auto Claim page will work.

  • What to do with the Tasks page?

    ​The Tasks page offers extra ACP (and BTC) if you do a certain amount of short links, offerwalls, and claims from the 30 minutes faucet. You can Collect the extras there.

  • Is there any background miners on this site or auto faucet?

    No, there are no background miners anywhere on this site. We hate them :)

  • Do I need to stay on the page to get auto faucet running?

    No, you do not need to stay on the page. The Auto Faucet will run in the background but the tab has to stay open. It does not need to be in focus, so you can do other things in a different tab or window.

  • It says I auto claimed/converted (x) many satoshis. How does that work?

    Autoclaiming, directly converting (ACP to crypto), or claiming your reward for leveling up, all work in the same ways. When your auto claim says successfully added (x) satoshi to your Fire Faucet account, what is actually happening is at that very moment, the value of (x) satoshi is determined in USD, & that result is then sent to your FF wallet to be stored in USD only.

ACCOUNT
  • How can I reset my password?

    You can simply change your password on the Settings page.
    If you have lost your password, you can click on the Forgot Password button and follow the steps to reset your password. If you have not linked an email address to your account on older versions of Fire Faucet, you can open a Support Ticket and we will help you recover your account.

  • How can I change my user name?

    You can not change your user name. Our whole system is based on user names.

  • How can I change my email address?

    Just go to the Settings page and change it there.

  • Can I have more than one account? Same household but different accounts?

    No. A single account is more than sufficient for one person. Also, only 1 account per household is allowed. Violating these rules will also end with ALL accounts being terminated.

WITHDRAWALS
  • What is the minimum to withdraw?

    The minimum and maximum withdrawal amount are mentioned on the Withdrawal page for each coin.

  • Why are my satoshis going down?

    Your balances are stored in USD. The amount of satoshi/coins in your on-site wallet, is merely the equivalent of your USD balance, for that wallet. If that coin grows in price, the wallet will automatically adjust itself to better represent the new amount you can expect with your current USD value for that specific coin.

  • If Bitcoin drops in price will I receive more satoshi?

    Easy answer, yes. It will do the opposite as the previous scenario. However, your actual balance is still only in USD.

  • Will my USD amount ever decrease?

    No matter what the prices of Bitcoin or any other digital currencies do, the USD in your FF wallet will never decrease on its own. USD values will only decrease if you manually withdraw it, or exchange, to another coin.

  • How long does withdrawal take? Why does my withdrawal still say "pending" Is this normal?

    For new users, the first few withdrawals may take up to 72 hours to process. This is a normal and standard FireFaucet procedure to prevent fraud users. Please note that opening a support ticket won't speed up your withdrawal.

    Otherwise, Direct Withdrawals (DW) are processed once every day at 00:00 UTC. If you submit at 00:01, you will wait for almost a full 24hrs. While FaucetPay (FP) withdrawals are usually instant.

  • What is DW & FP?

    DW - Direct Wallet. Meaning your withdrawal will be broadcast over that currency's network, and sent to the receiving address you specified. ANY viable address that is accepted in the "wallets" section works.

    FP - FaucetPay. A custodial micro wallet service. You will need an account with FaucetPay prior to using this option. No affiliation with FireFaucet.

  • What does the status (full, low, very low, empty) mean? When the coins will be refilled?

    (Full, Low, Very Low, Empty) status indicates that specific coin/token's on-site balance for that withdrawal method. For example, you cannot withdraw from an empty wallet.

    Wallets are refilled almost every day, however, sometimes it can take 72 hours or up to 7 days rarely. Please be patient.

  • Why does my BNB address keep getting rejected?

    Make sure you are using your BNB-BEP20 address (BSC, already on Binance Smart Chain), starting with '0x', and NOT your BNB-BEP2, which starts with 'bnb'

  • Why does my Tether (USDT) address keep getting denied?

    It's likely you are trying to use your USDT-ERC20 token address, which is specific to Ethereum only. Fire Faucet's USDT is a USDT-TRC20 token, and specific to Tron (TRX) only. Use your Tron address and it'll accept it!





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